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    Re renew my subscription

    My subscription is due to renew and should have done it automatically via Pay Pal but for some reason it has not, So I have tried to do it again but it says the user name has been used by another member and also the e mail is already being used please change
    So when I go to pay it just says change your username and e mail , does anyone know how to renew without filling the form in as this will not work
    and I am loosing the will to live

    Cheers Dean

    #2
    Not sure why the form doesn't work for you but I would suggest you drop a PM to the membership secretary (RJM on here). He may be able to help with the issue.
    . Cars, photos, wine. What else is there?

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      #3
      Originally posted by webbycarman View Post
      My subscription is due to renew and should have done it automatically via Pay Pal but for some reason it has not, So I have tried to do it again but it says the user name has been used by another member and also the e mail is already being used please change
      So when I go to pay it just says change your username and e mail , does anyone know how to renew without filling the form in as this will not work
      and I am loosing the will to live

      Cheers Dean
      Hi Dean

      The other user it refers to is you. You cannot exist twice in the portal.

      I suspect your card details that is linked to your Paypal account have changed which is why it has cancelled. This is the way PayPal works with subscriptions unfortunately.

      You can pay via PayPal to 'paypal@mocgb.co.uk' and put your membership no in the comments. If you want to recreate the subscription I can archive your existing record so you can recreate it but I am afraid you will need to re enter the required fields. I will then link it to your current membership record.

      Regards

      Richard

      Sent from my SM-G920F using Tapatalk

      sigpic
      2004 GT Convertible Shadow Gray

      Membership Secretary MOCGB

      My Photo Website

      Comment


        #4
        Pity we can't just set up a Bank "Standing Order" instead of all this PayPal malarky.
        1967 White Convertible Auto ...... 1994 to 2004
        2005 Redfire GT Manual......2008 to 2010
        2010 Kona Blue GT Auto ...... 2010 to 2013


        MOCGB #332 since 1994

        Comment


          #5
          Originally posted by GeoffW View Post
          Pity we can't just set up a Bank "Standing Order" instead of all this PayPal malarky.
          I send a cheque!

          1966 Coupe: 1995-
          1966 Land Rover Series 2a: 2012-
          2005 Mustang GT 2014-
          2007 California Special Replica: 2010-2014

          Comment


            #6
            Originally posted by Anaconda View Post

            I send a cheque!
            So do I, have done every year since 1994.
            1967 White Convertible Auto ...... 1994 to 2004
            2005 Redfire GT Manual......2008 to 2010
            2010 Kona Blue GT Auto ...... 2010 to 2013


            MOCGB #332 since 1994

            Comment


              #7
              Originally posted by GeoffW View Post

              So do I, have done every year since 1994.
              Funny how modern technology that is meant to make life easier doesn't! I think this cheque thing will really catch on given time

              1966 Coupe: 1995-
              1966 Land Rover Series 2a: 2012-
              2005 Mustang GT 2014-
              2007 California Special Replica: 2010-2014

              Comment

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